FAQ - The Pelican Hotel Suites

Frequently Asked Questions

How does one become a unit owner at The Pelican Hotel?: Prospective buyers are required to fill out the Reservation form and pay a reservation fee. A Sales and Purchase Agreement document will be prepared for the buyer to sign upon payment. At the reservation stage, a payment plan will be agreed upon with the buyer and incorporated into the Sales and Purchasing Agreement.
What is the advantage of having an international hotel operator manage The Pelican Hotel?: The international hotel operator brings a wealth of experience and a proven track record in delivering world-class services in luxury hotels across the globe. Their expertise ensures the highest standards of service and guest satisfaction, resulting in high occupancy rates and revenue growth.
Will a unit owner still earn income if their unit is not rented?: All operating profits from rental revenue are pooled and distributed among hotel unit owners at the end of each period. This profit-sharing model is one of the most compelling aspects of this investment, ensuring that every owner benefits from collective success.
Are there extra service charges to be paid by Investors?: In this model, Investors do not pay extra service charges. The hotel management company covers all management expenses directly from the net revenue.
Can a unit owner live in their unit full-time?: Unit owners can enjoy up to 14 complimentary nights per operating year for personal stays. However, availability may affect whether the preferred unit is available during their visit. This policy ensures revenue maximisation during peak periods. Unit owners can book in advance at any time except peak periods or close-out dates.
Can a unit owner reserve a room after exhausting the 14 complimentary nights privilege?: Once the 14 complimentary room nights have been used, unit owners are welcome to reserve additional stays as paying guests at the standard guest rate.
Can a unit owner transfer the rights of 14 complimentary nights privilege to another party?: Unit owners can transfer their 14 complimentary nights to their guests by coordinating with the hotel management and completing an endorsement form. This is subject to room availability and booking confirmation.
When will the earnings be distributed?: Earnings from rental returns will be paid out annually or biannually, to be determined by the hotel management.
Does a unit owner have the option of selling their unit?: Yes. However, the unit owner must first offer the unit to the management company of The Pelican Hotel. Should the Management company waive its right of first refusal over a unit, it can be offered on the open market at the same terms and conditions. The new owner will be bound by all existing lease agreements.